Further Education and Training Certificate: Business Administration Services
General Course Information
This Qualification is for any individual who is or wishes to be involved in the Business Administration function within any industry.
Course will be offered via a blended learning method, learners will therefore be afforded contact sessions as well as online learning, with access to the facilitator, programme coordinator, assessor and moderator, who will be available to offer you support when needed.
Programme Modules
Module 1 : Work and Career Orientation (2 contact sessions)
Continuous Assessments – Tasks, Assignments, Activities
Module 2: Business Communication (2 contact sessions)
Continuous Assessments – Tasks, Assignments, Activities
Module 3 : Business Writing (1 contact session)
Continuous Assessments – Tasks, Assignments, Activities
Module 4 : Maths Literacy (1 contact session)
Continuous Assessments – Tasks, Assignments, Activities
Module 5: Administration (2 contact sessions)
Continuous Assessments – Tasks, Assignments, Activities
Module 6: Finance for Office Administrators (2 contact sessions)
Continuous Assessments – Tasks, Assignments, Activities
Module 7: Customer Care (2 contact sessions)
Continuous Assessments – Tasks, Assignments, Activities
Portfolio of Evidence
Final Summative Assessment – Practical Activities (Workplace exposure, students will be placed in a company to ensure practical activities can be completed), Moderation, Certification
In this course you will learn
- Procedures for stock and fixed asset control
- Develop and implement Administrative systems
- Improve organisational effectiveness
- Effective report writing skills
- Manage and monitor service providers.
- Implement quality control systems to detect and eliminate possible fraudulent activities.
- Display Cultural awareness in dealing with customers and colleagues in the workplace.
- Apply efficient problem solving skills and time management techniques.
- Be an effective member of a team
Purpose
This programme will provide the broad knowledge, skills and values needed in the Business Administration field for all business and non-commercial sectors.
The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self-Management and Self Development, Project Teamwork and Business Policies and Procedures. The Qualification through its Elective Component enables the learner to specialise in areas of Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.
Admission Requirements
Communication at NQF level 3 | Mathematical Literacy at NQF level 3 | Computer Literacy at NQF Level 3.
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Have questions regarding studying with us
Frequently Asked Questions
Training is essential to growth, that is why we offer all our courses an affordable cost.
All our courses can be bought with the use of one of our flexible payment plans.
Learners and their organisations can be confident that Career Pathing Solutions’ courses:
- Are customized to real world business processes and operations recognised by a variety of ETQA bodies & SETAS offers practical workplace exposure.
- Blended and Online Methodology, which allows you to study at your own time and accredited.
- Outcomes based.
- Occupational directed.
We offer affordable payment plans to suit your needs. All our fees include study material.
All our courses are accredited with recognised institutions including:
- MERSETA
- SERVICES SETA
- UMALUSI
- MICT
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